Delete your Kikin account

How to delete your Kikin account

Open Kikin on your phone, tablet, desktop or the Android app and sign in. Then:

• Tap your profile photo (Profile and settings) to open Profile & Settings.
• Tap Legal & Safety.
• Tap Delete my account.
• Type DELETE in the confirmation box, then tap Delete forever.

What happens when you confirm

Deletion is immediate and permanent. Kikin first cancels any active VIP subscription so no further charges are made, then deletes your account and signs you out. There is no deactivation period, no cool-off window and no way to undo it — once you tap Delete forever, your profile, matches and history are gone.

What is deleted

Deleting your account removes the personal data Kikin holds about you, including:

• Your profile: username, display name, profile photo, date of birth, gender, country and location, language and matching filters.
• Your matching preferences and filters, including age, gender and location settings, and any filter access earned from rewarded ads.
• Your friends, blocks and match history, including recent matches.
• Your private messages, gifts and coins: coin balance, coin purchases and gift history.
• Your community activity: posts, comments, poll votes and community memberships, including paid memberships.
• Your Squads, video call and invite history, and your games history and scores.
• Your VIP subscription records, and any suspension, warning, report or appeal records tied to your account.
• Your sign-in sessions, the link to your Google or Apple sign-in, any two-factor setup, and your presence and status data.

Live video and audio

Kikin has no call-recording feature. Video and audio in a match or Squad are streamed directly between participants in real time and are not stored on Kikin's servers, so there is no call recording left to delete once a call ends. Media you uploaded yourself, such as profile photos or community images and clips, is deleted with your account.

What Kikin may retain after deletion, and why

A small amount of information is kept after your account is removed, and only for the specific purposes below:

• Accounting and tax records: details of VIP subscriptions, coin purchases and payments are kept by Kikin and our payment provider for as long as tax and accounting law requires — in the UK this is normally six years from the end of the relevant accounting period. These records are used for accounting and tax only, never for marketing.
• Security and fraud-prevention records: technical and security logs such as sign-in events and IP addresses are kept for a limited period to detect and prevent fraud, spam, abuse and account take-over, and are removed once they are no longer needed.
• Encrypted backups: because systems are backed up to prevent data loss, deleted information can persist in encrypted backups for a short time until backup cycles complete. It is not accessed or reused in the meantime.
• Legal holds: where Kikin is required by law, a court order or a valid request from law enforcement to preserve particular records, those records may be kept for the period required.
• Content outside our control: messages, photos or screenshots other people saved on their own devices are not removed by deleting your account.

Can I recover a deleted account?

No. Account deletion is final. If you want to use Kikin again later you would need to create a new account, and it would not be connected to your old profile, friends, matches or history.

If you cannot sign in

Email hello@kikin.app from the address your account uses and tell us you want your account deleted. We will confirm it is your account and remove it for you. The same address is the right place to request a copy of your data, ask for a correction, or raise any privacy question. Requests are handled as a case for Kikin administration and we respond within one month, as required by UK data protection law.

Before you delete

Deleting your account ends VIP benefits and any paid community membership immediately, and you will lose your profile, friends, matches, messages and history. If you only want a short break, you can simply stop using Kikin without deleting anything, or manage your VIP membership from Profile & Settings.